Pending
The order has been received and is waiting to enter processing.
In progress
The order is being processed. Avoid changing the target link or content during this stage.
Completed
The order is recorded as completed. If there is an issue, use a support ticket or an eligible redo/refund request.
Cancelled
The order was cancelled. When a balance return applies, it appears in the wallet transaction history.
Tracking
Use the order number when contacting support and review the existing order rather than submitting duplicates.
For questions about an existing order, include the order number in a support ticket.